Help center
Getting started.
Set up your devices, record your first session, document patient consent, and learn the basics. The fastest path from registration to a usable note.
- What is Nextvisit Go? Nextvisit Go is a separate note workspace for non-prescribing therapists and counselors. How it differs from the main Nextvisit platform.
- Session Timeouts (Auto Log Off) Why am I being logged out? Understanding automatic session timeouts and how to stay signed in.
- What is Nextvisit AI, and how can it benefit my practice? An overview of Nextvisit AI for clinical documentation and how it benefits behavioral health practices.
- Getting more help What to do when something looks wrong and this help center does not cover it.
- Your dashboard Last time, overdue notes, aging, and starting a visit from Dashboard.
- Best Practices for High-Quality Session Recordings Mic placement, session length, what to say aloud, and how to correct medication names after the visit.
- Implementing Patient Consent A starting point for how you can inform your patients about Nextvisit AI with respect to patient consent.
- Recommended Devices and Software New to Nextvisit? Make sure your device works flawlessly with us.
Still stuck?
The team is one email away.
Email hello@nextvisit.ai with the encounter ID, your workspace, and what you were trying to do. Real responses in hours, not days.
Live in 2 weeks or less
BAA signed by default