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Press release

Nextvisit AI Launches Intercom Help Center and Live Chat

Nextvisit joined Intercom's Early Stage Startup Program and launched a help center, live chat, product updates, and Fin AI ticket resolution.

New York, NY - May 7, 2025 - Nextvisit Inc. has been accepted into Intercom’s Early Stage Startup Program. The program scales support as the user base grows among therapists, counselors, and other non-prescribing clinicians.

Within a few days of joining, Nextvisit launched a help center, live chat, a product updates feed, and automated ticket resolution using Intercom’s Fin AI. Providers can get answers without waiting on the team.

“This came at the perfect time,” said Faisal Rafiq, CEO and Co-founder of Nextvisit AI. “Our user base is expanding fast, and Intercom lets us deliver solid support without slowing down the pace of development.”

Nextvisit’s AI scribe generates SOAP notes from patient conversations.

“We are building for real-world problems,” said Ryan Yannelli, CTO and Co-founder. “Intercom lets us handle support at scale while staying focused on what providers actually need from the product.”

To learn more, visit https://nextvisit.ai/about

See it on your workflow

Twenty minutes, one mock visit. You leave with a note in your template.

We run a mock session live, draft the note, and walk through what the downstream claim would look like. No slides. No sales deck.

Live in 2 weeks or less BAA signed by default