--- title: Built-in telehealth | Nextvisit description: Native video visits inside the Nextvisit workspace. The patient joins from a link. AriaMD transcribes both sides, and telehealth place of service is on the claim when you sign. url: "http://localhost:3000/telehealth" type: static generatedAt: "2026-09-04T06:57:03.110Z" --- Built-in telehealth # The visit stays in Nextvisit. Start a video visit from the encounter. The patient joins from a link. AriaMD transcribes both sides, and telehealth place of service is on the claim when you sign. [Start in minutes](https://nextvisit.app/register) [Book a 15-min demo](https://nextvisit.cal.com/ryan/demo) Early beta. If your clinic does not have it yet, request access from the banner in the app. Patients join in the browser. You do not need a second video license. The visit uses the same workspace boundary as the chart. ******nextvisit.app / visit** Live ****** HD Marcus Hayes**************You · Dr. ColeLive transcriptionAriaMDDr. Cole03:03:50 PMHow have you been since our last visit?Marcus03:03:58 PMBetter, mostly. Sleep is up to about six hours most nights.Dr. Cole03:04:06 PMAny side effects from the sertraline at the new dose?Marcus03:04:14 PMA little nausea the first week. It settled down after that.Marcus03:04:22 PMMood is steadier. A six or seven most days, where it used to Both sides captured at line level Telehealth · SOAP Note (2026)** Note drafting live Click Waiting room and In session to see both surfaces. Sample patient and transcript, drawn to match the recorder mocks on this site. 1. Step one ### Start the visit from the encounter. Pick the patient and the template, then start a Nextvisit visit instead of opening a second video app. Service location is Telehealth from the first field, so place of service is set before the visit starts. - The same patient and template as an in-person visit - Service location set to Telehealth on the encounter - A browser join link you can send in a click - No Zoom or Doxy license for the visit itself ****** nextvisit.app / encounterNew encounterNot startedMHMarcus HayesDOB 8/14/1985 · Aetna PPOScheduled 3:00 PMTemplateSOAP Note (2026)Service locationTelehealthSets POS and modifier Set by visit Visit typeEstablished · follow-upPatient join linkBrowser · nothing to installnextvisit.app/j/9f4-2kd 1. Step two ### The patient joins. You admit when you are ready. They open the link in a browser on a phone, tablet, or laptop and land in a green room. They can check camera, microphone, and speaker before they wait. You see who is ready, what they are on, and whether the devices came through before you let them in. - Green room with camera, mic, and speaker test - Waiting room with device, browser, and connection detail - Admit when you are ready - Patients do not install an app ******nextvisit.app / visit MH **Marcus HayesReady to join · waiting 01:141 waiting - CameraAllowed · 720p - MicrophoneAllowed · default input - ConnectionChrome on iPhone · strong Live transcriptionAriaMD Transcription starts the moment you admit the patient. ********Telehealth · SOAP Note (2026)** Note drafts on start 1. Step three ### You talk. AriaMD writes. The audio is in the visit, so both sides transcribe at line level instead of arriving as speaker bleed. Mid-visit scales and staged codes work the same way they do in an in-person session. - Both sides captured at line level - Timestamped transcript beside the video - In-call chat, file share, and background blur - Scales scored from the live transcript ******nextvisit.app / visit** Live ****** HD Marcus Hayes**************You · Dr. ColeLive transcriptionAriaMDDr. Cole03:03:50 PMHow have you been since our last visit?Marcus03:03:58 PMBetter, mostly. Sleep is up to about six hours most nights.Dr. Cole03:04:06 PMAny side effects from the sertraline at the new dose?Marcus03:04:14 PMA little nausea the first week. It settled down after that.Marcus03:04:22 PMMood is steadier. A six or seven most days, where it used to Both sides captured at line level Telehealth · SOAP Note (2026)** Note drafting live 1. Step four ### End. The note and the claim carry the telehealth fields. The SOAP draft lands on the encounter with the telehealth billing fields filled in, so nobody has to reconstruct place of service from memory a week later. Sign once you have reviewed it. - SOAP draft on the encounter - POS 10 or 02 from where the patient actually sat - Modifier 95 attached when the payer wants it - Consent stored as a field, not as free text ****** nextvisit.app / encounter / billingEncounter · billingReady to signMHMarcus HayesDOB 8/14/1985 · Aetna PPO00:18:42Service locationTelehealthSelected on the encounterPlace of service10Patient's home Set by visit Modifier95Synchronous video Set by visit ConsentConfirmedMay 8, 2026 · 3:02 PM Set by visit Patient not at home on the day of service? The encounter switches to **POS 02** and the claim follows. Claim previewDrafts on sign99214*+95*F33.1F41.1POS 10 Fields land from the visit. You can still change them before you sign. - 01 ### The visit runs in the chart Start video from the encounter. You do not need a Zoom or Doxy account. Patient, note, and claim stay on one record. No second video license - 02 ### Waiting room and a join link Send a link. The patient waits in the browser on a phone or laptop. You admit when you are ready. They do not install anything. Nothing for the patient to install - 03 ### AriaMD transcribes both sides Both sides transcribe at line level because the audio never leaves the visit. Scales and staged codes run the same way they do in the room, and the SOAP draft builds while you talk. Both sides, line level Workspace auth, the BAA, and US hosting match the rest of Nextvisit. The visit is live. The transcript and the note are the record. - HIPAA - SOC 2 Type II - BAA - US-hosted Service location is the same field that filters the panel and fires Service Location Assigned automations. Built-in visits assign Telehealth and choose POS 10 or 02 from where the patient actually is. Modifier 95 attaches when the payer wants the synchronous-video flag. [Insurance and billing](/insurance-and-billing) [Template library](/templates) ****** nextvisit.app / encounter / billingEncounter · billingReady to signMHMarcus HayesDOB 8/14/1985 · Aetna PPO00:18:42Service locationTelehealthSelected on the encounterPlace of service10Patient's home Set by visit Modifier95Synchronous video Set by visit ConsentConfirmedMay 8, 2026 · 3:02 PM Set by visit Patient not at home on the day of service? The encounter switches to **POS 02** and the claim follows. Claim previewDrafts on sign99214*+95*F33.1F41.1POS 10 Fields land from the visit. You can still change them before you sign. Already on Zoom or Doxy ## Keep Zoom or Doxy if you need them. The recorder still captures those calls. Some clinics keep Zoom because a hospital contract requires it, or because they still run groups and interpreter sessions there. You do not have to drop Zoom to use Nextvisit. Start the outside call, flip Telehealth Mode on session setup, and share the tab with audio. When you want the visit inside Nextvisit, start it from the encounter instead. - Line-level patient audio from the call tab (Zoom, Doxy, Teams, Google Meet) - Mic and tab audio mixed in the browser before transcription - Per-session toggle on the Session Information screen - Note workflow and templates stay on the same encounter [Telehealth Mode on the recorder](/recorder#telehealth) Prefer a written walkthrough? [Recording a session](/help/recording-a-session) covers the share-picker path in the help center. ****** nextvisit.app / recorderSession InformationSOAP Note (2026)Session setupConfigure patient and session details.Telehealth mode When recording starts, pick "Share system audio" or "Share tab audio" in the browser prompt so both sides of the visit are captured. Tip: Select "Share system audio" or "Share tab audio" when prompted Patient NameMHMarcus HayesDOB 8/14/1985Pre-session Contexti Medications, allergies, and relevant patient information. **Date:** Fri May 08 2026**Provider:** Dr. Lauren Cole**Patient:** Marcus Hayes (Male)**DOB:** 8/14/1985 | Medication | Sig | Started | Prescriber | | --- | --- | --- | --- | | Acamprosate | 666mg BID | 11/01/23 | Katie | ### Built-in telehealth is a video visit that runs inside the Nextvisit workspace. You start it from the encounter and send the patient a browser link. AriaMD transcribes both sides and drafts the note, and place-of-service plus telehealth modifiers go on the claim when you sign. You do not need a separate Zoom or Doxy account for the visit itself. ### No. The join link opens in a modern browser on a phone, tablet, or laptop. Camera and microphone permission is the only prompt they see. ### Telehealth Mode captures patient audio from a Zoom, Doxy, Teams, or Meet tab and mixes it with your microphone so the transcript is clean. Built-in telehealth is the video visit itself: waiting room, camera, and audio live in Nextvisit, so there is no second tab to share. Use Telehealth Mode when you still want the outside video app. Use built-in telehealth when you want the visit to stay here. ### Yes. It sits inside the same workspace boundary as the chart: HIPAA, SOC 2 Type II, a BAA by default, and US hosting. The visit is live. Nextvisit persists the transcript and the note, not a second copy of the video call on a consumer platform. ### The encounter carries a Telehealth service location. That assignment selects place-of-service 10 when the patient is at home, or 02 when they are not, and attaches modifier 95 for synchronous video when the payer requires it. Signed encounters with ICD-10 codes still auto-create claims in the insurance module. ### Yes. Transcription, scale scoring, and code staging run the same way they do for an in-person recorder session. Both sides are captured at line level because the audio is already in the visit, not playing through a speaker. ### Clinicians should use a current desktop Chromium browser (Chrome, Edge, Brave, Arc, Opera) for the most reliable camera, microphone, and waiting-room controls. Patients can join from those browsers or from current Safari on iOS. Firefox works for many patients; if a join fails, send them back on Chrome. ### No. You remain responsible for being licensed in the state where the patient is sitting. Nextvisit documents the visit, the consent, and the place of service. It does not replace a compact, a license, or a payer contract. ### It is in early beta and gated per workspace. If you do not see Telehealth under Apps, a banner in the product lets you request access. Clinics that already have it have the waiting room, green room, in-call chat, and file share described here. See it on a visit ## Twenty minutes, one mock visit. You leave with a note in your template. Book fifteen minutes. We start a mock visit, admit a sample patient, and show the note and the claim fields that come with it. [Book a 15-min demo](https://nextvisit.cal.com/ryan/demo) [Talk to sales](mailto:hello@nextvisit.ai) Live in 2 weeks or less BAA signed by default